Contact us

Phone number

Reception: 01642 045830

Address

Cropton Way
Coulby Newham
Middlesbrough
Cleveland
TS8 0TL

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You can plan how to get here on this useful service Traveline.

Surgery opening times

Monday 8:30am to 6pm
Tuesday 8:30am to 6pm
Wednesday 8:30am to 6pm
Thursday 8:30am to 6pm
Friday 8:30am to 6pm
Saturday Closed
Sunday Closed

If you need help when we are closed

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

The NHS 111 team will assess you over the phone and determine the best course of action. They have the ability to give you an appointment at one of four South Tees Access Response (STAR) centres: Bluebell Medical Centre in Acklam, North Ormesby Health Village, Redcar Primary Care Hospital, and East Cleveland Hospital in Brotton. These centres operate an appointment based system, so you won’t be able to just walk in.

Please note that Coulby Medical Practice can also offer some appointments via the STAR service. We will allocate these if and when they are available and if we are unable to meet your needs or can’t fit you in when you call the practice.

For more info on STAR please visit their webite. To book into STAR appointments yourself please visit their booking page.

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Accessibility

Disabled Patients

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.

Text Relay

Patients that have difficulty hearing or who are unable to use a telephone verbally are able to use Text Relay to communicate with the Practice from a text phone. The user can type a message from their keyboard in confidence through an operator. The operator reads it word for word to the person at the Practice. The staff member will then respond, and the Text Relay operator types exactly what is said so that the patient can read the conversation on their textphone display panel. All calls made via Text Relay are confidential and the service operates around the clock. The text phone user simply needs to dial 18001 plus the full contact number to access this service.

Read further information about Text Relay on their website.

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Date published: 19th November, 2024
Date last updated: 17th January, 2025